Last update: 24.04.2026
MR Mechanical Services Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your information when you interact with us, including through our website, by phone, by email, or during the provision of our mechanical, plumbing, heating, and ventilation services.
We may collect and process the following categories of personal data:
1.1 Information You Provide Directly
• Name, job title and contact details (email, phone number)
• Billing, invoicing and payment information
• Project related queries, documentation, and communication records
• Any personal data submitted via our website forms or direct emails
1.2 Information from Third Parties
• Supplier or subcontractor information
• Publicly available commercial data (e.g., Companies House records)
We process personal data for the following purposes:
• To provide, manage, and deliver our mechanical, plumbing, and ventilation services
• To respond to enquiries and provide customer support
• To prepare quotes, tenders, and contract documentation
• To comply with legal, regulatory, and financial obligations
• To manage supplier relationships and subcontracted works
• To maintain records, improve services, and ensure project quality
• To send updates or important notices relevant to our services
We only process your data where we have a lawful basis, such as contractual necessity, legitimate interests, legal compliance, or explicit consent (where required).
We may share your data with:
• Subcontractors and trusted partners involved in project delivery
• Professional advisors (accountants, insurers, legal consultants)
• Regulatory or government bodies when legally required
• IT service providers supporting our operational systems
• Payment processors and financial service providers
We do not sell your personal data to any third parties.
We take appropriate technical and organisational measures to safeguard your personal data from loss, misuse, or unauthorised access. This includes: • Secure digital storage systems • Access controls and authentication • Staff training on data protection
We retain personal data only for as long as necessary for:
• Fulfilling contractual obligations
• Meeting legal and accounting requirements
• Supporting warranty, compliance, or project related inquiries
Typical retention periods range from 6–7 years for financial records, or longer where required by law.
Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion in specific circumstances
• Restrict or object to processing
• Request transfer of your data (data portability)
• Withdraw consent at any time (where consent is the legal basis)
To exercise any of these rights, contact us at office@mrmechanical.net
Our website may use cookies or analytics tools to improve user experience and monitor traffic. You can adjust cookie preferences in your browser at any time.
If you have any questions about this Privacy Notice or how we handle personal data, please contact:
MR Mechanical Services Ltd
18 Upper Burren Road
Burren, Warrenpoint
Co. Down
BT34 3PT
Email: office@mrmechanical.net
Phone: 028 4118 0014